India Healthcare is a patient-awareness and hospital outreach platform supporting treatment planning with leading hospitals in India.

Privacy Policy

Introduction

Welcome to India Healthcare ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, submit an enquiry, request medical assistance, or use any of our healthcare facilitation services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.


Who We Are

India Healthcare is a healthcare facilitation and patient support organization that assists international patients in accessing medical treatment at leading hospitals in India.

We are not a hospital, clinic, or healthcare provider. Medical advice, diagnosis, and treatment are provided solely by licensed healthcare professionals at our partner hospitals.


Information We Collect

Depending on the services you request, we may collect the following information:

Personal Information

  • Full name
  • Date of birth or age
  • Gender
  • Nationality
  • Contact number
  • Email address
  • Residential address
  • Passport details (where required for medical travel assistance)

Medical Information

To help arrange consultations and treatment, we may collect:

  • Medical history
  • Diagnosis
  • Laboratory reports
  • Medical images (X-rays, MRI, CT scans)
  • Prescriptions
  • Previous treatment records
  • Hospital discharge summaries
  • Doctor referrals

Medical information is collected only when voluntarily provided by you or your authorized representative.

Website Usage Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Cookies and analytics information

How We Use Your Information

Your information may be used to:

  • Respond to your enquiries
  • Arrange medical consultations
  • Connect you with appropriate hospitals and specialists
  • Coordinate treatment planning
  • Prepare treatment estimates
  • Assist with medical visa documentation
  • Coordinate travel and accommodation support
  • Communicate treatment updates
  • Improve our services
  • Enhance website performance and security
  • Comply with legal and regulatory obligations

We process your information only for legitimate healthcare coordination and administrative purposes.


Sharing Your Information

We may share your information only when necessary to provide our services.

This may include:

  • Partner hospitals
  • Treating doctors and specialists
  • Diagnostic laboratories
  • Medical coordinators
  • Visa assistance providers
  • Travel service providers (only when requested)
  • Government authorities where legally required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


Medical Information

Medical records are treated with a high level of confidentiality.

Your medical reports are shared only with healthcare professionals or partner hospitals directly involved in evaluating or providing your treatment.

Only authorized personnel have access to your medical information.


Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although certain website features may not function properly.


Third-Party Links

Our website may contain links to third-party websites, including partner hospitals and healthcare providers.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing personal information.


International Data Transfers

As we assist patients from different countries, your information may be transferred to hospitals, healthcare providers, or service partners located in India or other jurisdictions when necessary to coordinate your treatment.

We take reasonable steps to help ensure that such transfers are handled securely and in accordance with applicable legal requirements.


Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Request restrictions on certain processing activities
  • Ask questions about how your information is used

To exercise these rights, please contact us using the details below.


Children's Privacy

Our services are not intended for children submitting information independently.

Where treatment is sought for a minor, personal information should be provided by a parent, legal guardian, or authorized representative.


Data Retention

We retain personal and medical information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page along with the revised "Last Updated" date.

We encourage users to review this page regularly.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

India Healthcare

Website: https://www.india-healthcare.org

Email: indiahealthcare2025@gmail.com

Phone: +91-9990366199

Address: Sec 33, Gurugram

We will make reasonable efforts to respond to your enquiry promptly.

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